Returns and Cancellations :
We offer a 7-Day Return Policy for all products. Returns are accepted only for the following reasons:
- Damaged Product
- Dead on Arrival
- Manufacturing Defect
- Incomplete Product
- Incorrect Product
- Expired Product
Please note that order once placed cannot be cancelled.
TERMS & CONDITIONS
Artist Studio Easy Return Policy is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item.
Customized Products like “Star Map” cannot Returned or Cancelled, ones the order is placed.
Artist Studio will pick up product that you wish to return from your doorstep; however locations where we do not have reverse pick up facility, we may request you to self-ship the product to us or dispose/ destroy them.
Once your return claim is Accepted, Refunds will be processed within 48 Hours. Depending on the mode of payment you used, Banks and Payment Gateways usually take between 7-10 working days to credit the amount to your account.
Your complete satisfaction is our only goal! In order to make this absolutely hassle free, we will also pick up the product free of cost from your home.
All we ask is that the product is not used and is in the same condition as you received it. All you need to do is initiate claim request by filling up following form or Contact us.